--- title: How do I create a unique sending email for my LOFTY account? description: This article will walk you through what this means to you as a Curaytor client. --- [Skip to content](https://help.curaytor.com/knowledge/how-do-i-create-a-unique-sending-email-for-my-lofty-account#main-content) [![Curaytor Logo horizontal - Color-Feb-12-2025-12-24-20-8194-AM.png\]](https://help.curaytor.com/hs-fs/hubfs/Curaytor%20Logo%20horizontal%20-%20Color-Feb-12-2025-12-24-20-8194-AM.png?height=40&name=Curaytor%20Logo%20horizontal%20-%20Color-Feb-12-2025-12-24-20-8194-AM.png)](https://help.curaytor.com/?hsLang=en) Open main navigation Close main navigation - [Curaytor Mastermind Group](https://www.facebook.com/groups/1385532098348626/) [Curaytor Mastermind Group](https://www.facebook.com/groups/1385532098348626/) Hi CBud! How Can We Help? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.curaytor.com/knowledge?hsLang=en) 2. [Partners](https://help.curaytor.com/knowledge/partners?hsLang=en) 3. [Lofty](https://help.curaytor.com/knowledge/partners?hsLang=en#lofty) # How do I create a unique sending email for my LOFTY account? ## This article will walk you through what this means to you as a Curaytor client. Currently, LOFTY uses the same sending email (@chime.house) to send out all listing alerts, market snapshots, smart plan emails, etc. Because of this, the deliverability can be hit or miss. To address this issue, Lofty is recommending that clients set up a unique '**Lofty Sending Email**'. ![](https://help.curaytor.com/hs-fs/hubfs/image-png-1.png?width=688&height=252&name=image-png-1.png) ### **What does this means for Curaytor Clients?** Because Curaytor already hosts your website domain **you cannot use** your exact Curaytor domain when creating your new "sending email" with Lofty. **❗** **If you do it will cause your website & existing email to go down!** #### We recommend that you use a **similar** Lofty sending email domain. - For example instead of **yourcuraytordomain.com**, you could use **yourcuraytordomain.net.** - We recommend to just change the domain ending (extension) in order to keep brand consistency.   ###  ✅   Note that there are 2 options to set this up with LOFTY. If you already own an alternative domain (ie. **yourcuraytordomain.net**) - Follow the steps outlined in 🔗 **[THIS](https://help.chime.me/hc/en-us/articles/11813812279195-Email-Domain-Management-and-Self-Purchase-)** article. - Then add DNS records to your domain host (ie. Go Daddy, etc.) - As outlined in  🔗 [**THIS**](https://help.chime.me/hc/en-us/articles/360054554712-Domain-Configuration-Guide#h_01G4NPZS94KWJ4G5MYNEJC7CBM) article.  The other option is to purchase that domain through LOFTY - Follow the steps as outlined in 🔗 **[THIS](https://help.chime.me/hc/en-us/articles/11813812279195-Email-Domain-Management-and-Self-Purchase-)** article. #### **❗** IF you have questions along the way, or run into issues while doing the "Lofty sending email" setup, please reach out directly to the Lofty support team. - - Support@lofty.com   - Please **also cc** our Lofty/Curaytor Success Manager:  david.lee@lofty.com   - [Getting Started](https://help.curaytor.com/knowledge/getting-started?hsLang=en#main-content) - [New Client Setup](https://help.curaytor.com/knowledge/getting-started?hsLang=en#new-client-setup) - [Curaytor Training and Support](https://help.curaytor.com/knowledge/getting-started?hsLang=en#curaytor-training-and-support) - [Curaytor Local Lens / Office Hours](https://help.curaytor.com/knowledge/getting-started?hsLang=en#curaytor-local-lens-office-hours) - [Partner Training and Support](https://help.curaytor.com/knowledge/getting-started?hsLang=en#partner-training-and-support) - [Latest Platform Updates](https://help.curaytor.com/knowledge/latest-platform-updates?hsLang=en) - [Admin & Platform Settings](https://help.curaytor.com/knowledge/admin-platform-settings?hsLang=en#main-content) - [Account](https://help.curaytor.com/knowledge/admin-platform-settings?hsLang=en#account) - [Settings](https://help.curaytor.com/knowledge/admin-platform-settings?hsLang=en#settings) - [Billing](https://help.curaytor.com/knowledge/admin-platform-settings?hsLang=en#billing) - [Admin](https://help.curaytor.com/knowledge/admin-platform-settings?hsLang=en#admin) - [Curaytor Platform](https://help.curaytor.com/knowledge/curaytor-platform?hsLang=en#main-content) - [Website](https://help.curaytor.com/knowledge/curaytor-platform?hsLang=en#website) - [Email Tool](https://help.curaytor.com/knowledge/curaytor-platform?hsLang=en#email-tool) - [Convert](https://help.curaytor.com/knowledge/curaytor-platform?hsLang=en#convert) - [Brain](https://help.curaytor.com/knowledge/curaytor-platform?hsLang=en#brain) - [Listing Studio](https://help.curaytor.com/knowledge/listing-studio?hsLang=en) - [Additional Services](https://help.curaytor.com/knowledge/additional-services?hsLang=en#main-content) - [Curaytor Provided Services](https://help.curaytor.com/knowledge/additional-services?hsLang=en#curaytor-provided-services) - [Marketing Tactics & Strategies](https://help.curaytor.com/knowledge/marketing-tactics-strategies?hsLang=en#main-content) - [Marketing Resources](https://help.curaytor.com/knowledge/marketing-tactics-strategies?hsLang=en#marketing-resources) - [Listing Promotions](https://help.curaytor.com/knowledge/marketing-tactics-strategies?hsLang=en#listing-promotions) - [Sales & Coaching](https://help.curaytor.com/knowledge/sales-coaching?hsLang=en#main-content) - [Sales Tactics](https://help.curaytor.com/knowledge/sales-coaching?hsLang=en#sales-tactics) - [Scripts](https://help.curaytor.com/knowledge/sales-coaching?hsLang=en#scripts) - [Follow Up Strategies](https://help.curaytor.com/knowledge/sales-coaching?hsLang=en#follow-up-strategies) - [Past Client Engagement](https://help.curaytor.com/knowledge/sales-coaching?hsLang=en#past-client-engagement) - [Partners](https://help.curaytor.com/knowledge/partners?hsLang=en#main-content) - [Lofty](https://help.curaytor.com/knowledge/partners?hsLang=en#lofty) - [FUB](https://help.curaytor.com/knowledge/partners?hsLang=en#fub) [![Chill listening crop-3](https://help.curaytor.com/hs-fs/hubfs/Curaytor%20Logo%20horizontal%20-%20Color-Feb-12-2025-12-11-29-7658-AM.png?width=100&height=24&name=Curaytor%20Logo%20horizontal%20-%20Color-Feb-12-2025-12-11-29-7658-AM.png "Chill listening crop-3")](https://api.curaytor.io/sites/1/media/210191/curaytor-logo-new-compressor.png) Support Email: Support@Curaytor.com Copyright © 2026, Curaytor